Teach the AI agent your product
Updated
Clickalong answers only from documents your team approves. It cites the document it used, and when your material does not cover a question it says so and brings in your team instead of guessing.
Ways to add knowledge, all under Knowledge base:
- Your website. New workspaces start by pasting a website or help-center address. Clickalong reads the homepage and the most useful pages in a few seconds.
- Files. Upload PDF, DOCX, TXT or CSV files.
- Question and answer entries. Write the short answers your team gives most often.
- Notion and GitHub. Connect them under Settings → Knowledge connectors. Connected sources refresh daily.
- From real conversations. When a conversation shows a gap, one click turns it into a draft article your team reviews first.
Published articles also appear in your help center and in the widget's article search. Drafts stay private, and the agent still answers from them.
The free plan holds 10 documents. Pro has no document limit.