the ai tutor that helps your users finish the task
AI customer support for your SaaS
Clickalong lives in your SaaS and helps your users finish the task they came to do. It answers questions, shows the next step, and passes the full conversation to your team when a person is needed.
Free to start. No credit card required.
Your customers do not need more instructions. They need to finish the task.
It teaches users how to finish the task.
Record a workflow once. Users can then follow a guided lesson over the real interface they are already using.
It answers from your product knowledge.
Clickalong reads the documents your team approves, cites the source, and refuses to invent what it cannot support.
It brings in your team with the context intact.
When judgment is needed, the same conversation moves into the shared inbox. Nobody starts the explanation again.
No extra app for your customers. The support thread stays in one place.
Start freeInside Clickalong
What your team can do with Clickalong.
A question can turn into a tour, a teammate reply, or a product fix. Clickalong keeps those steps on the same support record so the context does not disappear between tools.
Answer from sources you choose.
Import website pages, files, question and answer entries, Notion pages, or GitHub docs. Clickalong finds the relevant passage, cites it, and says when your material does not support an answer.
- Website, PDF, DOCX, TXT, and CSV imports
- Notion and GitHub sync
- Daily source refresh
- Custom instructions and conversation starters
- Visitor questions answered in their language
Show the next click.
Record a real workflow in Chrome. The tour runs over the customer's own screen and looks for a safe replacement when a target has moved. The tour report shows where people finish and where they stop.
- Chrome tour recorder
- Click-to-advance spotlights
- Safe target recovery
- Completion and drop-off data
- Optional confirmed actions for verified users
Keep every handoff in one thread.
The AI keeps answering while a request waits. Once a teammate replies, that thread stays with the team. The conversation, visitor, page, and account context are already attached.
- Assignment, teams, and tags
- Internal notes and attachments
- Inbox translation
- Reminders and saved replies
- Copilot drafts that never send themselves
Follow up outside the widget.
Set rules for new conversations, incoming messages, escalations, and quiet threads. Replies can continue by email. When a handoff leaves Clickalong, Slack gets the alert or Zendesk gets a private ticket.
- Workflow rules
- Business hours and proactive messages
- Replies that continue by email
- Slack escalation handoff
- Zendesk ticket handoff
See what support is missing.
The dashboard reports conversation volume, satisfaction, article votes, and tour completion. Its fix list links back to the conversations behind each recommendation, so you can check the evidence yourself.
- Volume, resolution, deflection, and CSAT
- Tour completion funnels
- Article feedback
- A fix list tied to real conversations
- Document, tour, and answer recommendations
Give customers another way to get help.
Publish the same searchable articles in the widget and on an indexable help site. A configurable contact form stores leads and can offer an external booking page after the form is saved.
- Public help center
- In-widget article search
- Helpful and not-helpful votes
- Custom lead fields
- External booking handoff
- Voice dictation in the widget
Keep products separate. Connect the tools around them.
An organization lets the same team manage several workspaces without mixing customer data. Each workspace has its own widget, knowledge, tours, integrations, API tokens, and developer surface.
- Multi-workspace organizations
- Workspace roles and isolated customer data
- Scoped Developer API and OpenAPI
- Signed outbound webhooks
- Published TypeScript SDK
pricing
One flat price. AI included.
You do not pay per seat, and you do not pay per resolution. Every workspace gets the tutor, the tours, the inbox, and the help center. The only question is how many AI answers you need.
Clickalong Pro
Everything, at one workspace price.
$49per workspace each monthbilled monthly, cancel anytime
Start 14-day free trialNo credit card required to start.
What Pro includes
- 10 teammatesThe whole team in one workspace, with no per-seat charge.
- 3,000 AI answers a monthIncluded in the price, so you never pay per resolution.
- Unlimited docs and toursGrow the knowledge base and record every workflow.
- Public help centerSEO-indexed articles on your own help URL.
- Shared team inboxRealtime handoff from the tutor with full context.
- No Clickalong brandingThe widget wears only your name and accent.
Free plan
Start free. Stay free if it fits.
10 teammates, 200 AI answers a month, 10 documents, 5 guided tours, and a public help center, with Clickalong branding on the widget.
Prices in USD. Comparing tools? See how Clickalong stacks up against Intercom, Zendesk, and Crisp.
questions
What people ask before signing up.
What is Clickalong?
Clickalong is an AI tutor for SaaS products. It answers your users' questions from the help docs you approve, walks them through tasks with guided tours over your real interface, and hands the conversation to your team's shared inbox when a human is needed.
How is Clickalong different from chat widgets like Intercom or Crisp?
Classic support widgets answer in text and usually charge per seat or per AI resolution. Clickalong can also show. Guided tours spotlight the actual buttons in your app and advance as the user clicks. Pricing is flat: $49 per workspace per month with 3,000 AI answers included, and a free plan to start.
Where do the AI answers come from?
Only from documents your team approves. The tutor retrieves the relevant passages, answers from them, cites its sources, and refuses to invent what it cannot support. When it is not confident, it escalates to your inbox with the full conversation attached.
What are guided product tours?
You record a workflow once with the Chrome recorder, using real clicks in your real app. Clickalong replays it for users as a spotlight tour over their own account, advancing on their clicks. If your interface changed, the tutor looks at the current screen and guides them anyway instead of breaking.
Do I need a developer to set it up?
One script tag installs the widget; bundled apps can use the SDK. Tours are recorded in Chrome without writing code, and documents are plain text. Most teams answer their first real question within the hour.
Is there really a free plan?
Yes. Free includes 10 teammates, 200 AI answers per month, 10 documents, 5 tours, and a public help center, with Clickalong branding on the widget. Pro is $49 per workspace per month and adds 3,000 AI answers, unlimited documents and tours, and removes the branding. Every paid plan starts with a 14-day trial.